Last updated: 30 October 2023
1. Company details
- Legal name: Dustup Ltd
- Registered address: Floe, Floor 3, Maybrook House, 27 Grainger Street, Newcastle upon Tyne, NE1 5JE, United Kingdom
- Data privacy contact: For any data privacy concerns, please contact firstname.lastname@example.org.
2. Information collection
We collect the following types of data:
- Organisers: Discord username, Discord server channels and roles, competition details.
- Players: Discord username, team names, in-game player handles, Dustup-hosted game performance metrics.
- Marketing: Names and email addresses for those opting into product updates and marketing communications.
- Payment processing is managed via Stripe. For details on how payment data is handled and protected, please refer to Stripe's privacy policiesData is gathered directly when users add our bot to a Discord server, sign up for tournaments, and participate in competitions
3. Information use
- Purpose: The data is used to deliver and enhance our services, operate tournaments, provide customer support, and conduct marketing activities.
- Tournament operation: Discord account information and game performance metrics are utilized for automating tournament communication, role management, and delivering ongoing performance analysis.
4. Data sharing and disclosure
- Third-party storage: We use third-party database and CRM providers to store user data. The security of these providers is reviewed continuously.
- Legal disclosure: Data may be disclosed in response to lawful requests. We will never sell user data. In the event of a business transfer, such as an acquisition, user data may be included in the transfer.
5. Data storage and security
- Location: Data is stored on servers internationally due to our distributed team and third-party service usage.
- Security measures: We implement encryption for data both at rest and in transit, and regularly monitor our third-party vendors' security practices to ensure that data is handled responsibly.
6. User rights and preferences
- Users have the right to request access to, correction of, deletion of their personal data, and restriction of processing. Users also have the right to data portability and the right to object to processing. Please contact email@example.com to exercise any of these rights.
7. Cookies and tracking technologies
- Our site uses essential cookies for service functionality and non-essential cookies for marketing and service improvement.
8. Policy changes
9. Children’s privacy
- Age limit: Our service is not aimed at children. Users must be 13 years or older. By using the service, users affirm they are over 13.